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Privacy

Privacy Policy

Last updated: 28 June 2026 · Operated by ONFIVEE, Tanzania

Contents

  1. Introduction
  2. Information We Collect
  3. Google Sign-In
  4. How We Use Data
  5. Payment Data
  6. Sharing & Third Parties
  7. Data Retention
  8. Your Rights
  9. Account & Data Deletion
  10. Security
  11. Children
  12. Changes & Contact

1. Introduction

This Privacy Policy explains how ONFIVE, operated by ONFIVEE (Tanzania), collects, uses, and protects your personal information when you use our website and mobile application (including the version distributed via Google Play). By using ONFIVEE you agree to this Policy and to our Terms & Conditions.

2. Information We Collect

CategoryExamplesWhy
Account infoName, email, phone number, password (encrypted)To create and secure your account
Profile infoUniversity/college, field of study, graduation status, institution name & type, locationTo match you with opportunities
Application dataOpportunities you apply to, application status, reviewsTo deliver the core service
Payment infoTransaction records, amounts, status (handled by the payment gateway)To process service fees
Technical dataDevice type, IP address, app/usage logsSecurity and improvement

3. Google Sign-In

If you choose to sign up or log in using your Google account, Google provides us with your basic profile information: your name, email address, and profile picture. We use this only to create and authenticate your ONFIVE account. We do not access your Google contacts, files, or any data beyond what is needed for sign-in. Your use of Google Sign-In is also subject to Google's Privacy Policy.

4. How We Use Your Data

  • To create, secure, and manage your account.
  • To connect Applicants with Institutions and process applications.
  • To process service-fee payments through our payment gateway.
  • To send SMS / WhatsApp / email alerts you subscribe to.
  • To operate the trust and review system.
  • To detect fraud, comply with the law, and improve the Platform.

5. Payment Data

Service-fee payments are processed by a licensed third-party payment gateway. We do not store your full card numbers or mobile-money PINs on our servers — that sensitive data is processed directly and securely by the gateway. We retain only transaction records (amount, date, status, reference) needed for accounting and support.

6. Sharing & Third Parties

We do not sell your personal data. We share information only as needed to run the Service:

  • Institutions — your profile and application details are shared with institutions you apply to.
  • Payment gateway — to process your payments.
  • Google — for sign-in authentication (if you use it).
  • SMS / messaging providers — to deliver alerts you subscribe to.
  • Authorities — when required by law or to prevent fraud or harm.

7. Data Retention

We keep your personal data for as long as your account is active and as needed to provide the Service. Transaction records may be kept longer where required by tax or legal obligations. When data is no longer needed, we delete or anonymize it.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate information (you can edit most of it in your profile).
  • Request deletion of your account and data (see below).
  • Withdraw from optional subscriptions at any time.

9. Account & Data Deletion

You can request deletion of your ONFIVE account and associated personal data at any time by emailing info@onfive.com from your registered email address, with the subject line "Delete my account". We will process verified requests within 30 days. Some transaction records may be retained where the law requires (e.g. financial/tax records), in anonymized form where possible.

10. Security

We protect your data using encryption of passwords, secure (HTTPS) connections, access controls, and admin verification of institutions. No system is 100% secure, but we work to safeguard your information and to notify you of material breaches as required by law.

11. Children

ONFIVE is intended for users aged 18 and above (or with parental/guardian consent). We do not knowingly collect data from children under this age. If you believe a child has provided us data, contact us and we will remove it.

12. Changes & Contact

We may update this Policy. Material changes will be posted here with a new "Last updated" date. For any privacy question or request:

Data Controller:
ONFIVE
info@onfive.com
onfive.com · Dar es Salaam, Tanzania

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